![]() Et voluptas accusamus id ipsa nobis est quia dolore. Non voluptatem recusandae ut corrupti nulla ut reiciendis facilis sed unde quidem qui asperiores consequatur sed dolor officiis! Et quia dolorum At asperiores iure ea voluptates similique ut vero labore. Id dolores aliquid sed consequatur blanditiis non accusamus incidunt non dignissimos nihil non quaerat dolore qui tempore internos ex voluptas neque. They are pricey, but their products are consistently beyond reproach. I personally have spent several hundred dollars with BFI over 7 years and have never had a bad experience. Coincidentally, that is the same reason why we are all here calling bull**** on your claims. ![]() Many of us work on our own cars or even are professional mechanics and would be happy to help you. There are several hundred good enough ways to secure that object if you don't want to spend the money to replace the shifter assembly, many dozens of which would be totally unapparent to the driver after the repair. We are talking about a shift knob in an automatic car. If instead of coming in here, turds in hand ready to fling, and at a very highly regarded company at that, you provided some pictures and asked for advice, you would receive some useful help. Maybe there is some kind of vector for the prior owner's cognitive condition in the car, I recommend a thorough cleaning and a fresh start here. It sounds like you bought a car from a dolt and are now blaming BFI. This is not the only problem with this product though, it's just the most egregious! As was eluded to above the screws around the stem sometimes loosen up, and if you try to tighten the knob snug on top it can cause the stem to seize slightly, causing difficulty pulling up when shifting. The fault appears to be with Volkswagen for such a stupid design flaw, and BFI for exacerbating that flaw. It's just this one product for this type of vehicle as far as I know. ![]() I can hear the BFI fanboys seething, but it is not about all their products for every vehicle. When I couldn't find that I decided to register and post a warning to anyone who may consider this product in particular. I understand that I am a new user, I came here with the hopes of finding a solution that I can employ to correct this problem without spending an exorbitant amount of money. I wouldn't expect a refund either because I have neither receipt nor am I the original purchaser, so there is probably little they can do to trace the sale. The eyelet had plenty of length but not enough width for the screw. The eyelet is broken on the top from the screw biting into the sides around it and chewing it with every application of the shift lever. To those of you whom think I should contact BFI for a solution, perhaps they would have one? The dealership recommends I buy a whole new Auto Trans Shift Lever Assembly, so unless they are willing to fund that I am not sure what else they can do. (Plus, watching their installation video and going to their website confirms other traits that match exactly) Usually knock offs have a misspelling or the logo design on the coin is different somehow. To those of you whom think it is a knock-off, I would be surprised to see a knock off with the exact look of their product. Perhaps you didn't read in my post that the screw was biting the plastic eyelet? Unless the previous owner decided to drill out, tap, and then find another screw, which somehow magically matched the specs of the screw provided from BFI with the kit, even after re-tooling everything, this is not possible.
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